Print and photo jobs are made to order, so we handle problems with a reprint or a refund depending on what went wrong.
When we reprint or refund
- Our mistake — wrong size, wrong number of copies, missing pages, smudged or damaged print: we reprint free, or refund the amount for the affected part if you prefer.
- Order not done — if you paid and we cannot complete the job, we refund the full amount.
- Paid twice / wrong amount — if you paid more than the confirmed amount by mistake, we refund the extra.
When we cannot refund
- Mistakes in the file you sent (spelling, wrong page, low-quality image) after the job is printed as instructed.
- Change of mind after the job has been printed or the photos taken.
- Orders not collected within 7 days.
How to ask
- Tell us within 2 days of collection on WhatsApp +91 89786 05199 or email support@ddseva.in.
- Share your name, order details and UPI transaction reference, and bring the printed item if possible.
How refunds are paid
Approved refunds are sent back to the same UPI account you paid from, within 7 working days after approval. Cash payments are refunded in cash at the shop.